Online stores have the limitation to explain the products to customers as it happens in the physical store. However, it can be overcome in Magento 2 store using the Magento 2 Order Attachment extension! It enables attaching docs such as screenshots, manuals, tutorials, designs, invoices, etc. with the orders.
The extension allows customers to attach files with the orders that can be
viewed by customers and admin. It eases the task of retrieving the order data.
The Magento 2 Order Attachment extension allows
communication with potential customers as it offers a feature to add comments
with the attachments by admin and customers.
Benefits of Magento
2 Order Attachment:
- Option to mention the
path to save all the attachments by customers and admin
- The admin has to enter
the comma-separated values for the allowed file types like:
- jpg
- jpeg
- png
- zip
- rar
- docx
- doc
- pdf
- bmp
- gif
- xls
- xlsx
- The admin can limit the
maximum file size of attachments to be uploaded by customers.
- Restrict attachments
based on customer groups.
- Customers can delete the
attachment files that are uploaded by them.
- Notify customers via an
Email when an admin adds an attachment to the existing orders.
- Notify admin via an
email when a customer adds the attachment to the orders. Specify the
email ID in the backend to receive these notifications.
- Let customers attach
order docs and files from checkout page and My Account Order View page
- Admin has the option to
attach order docs from the Order View section in Backend.
- Admin and customers can
add comments while uploading order attachments.
- Send attachment
notification email to customers as either a separate email or an order email
with the attachment
- Facilitates drag &
drop feature for uploading attachments
- The admin can add
attachments in notification Emails
- Attach multiple files
along with a single order.
- Show an error message
when a customer attempts to add an attachment with the restricted file
type.
- Let customers see their
attachments in "My Order Attachments" tab in their "My
Account" section.
- Let customers check the
order specific attachments from the Order View section in My Account
- Allows admin to add,
edit or remove the attachments from the Order Attachment tab
- The admin can hide the
attachments from customers' "My Account" section.
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