Zero subtotal checkout is a method of payment where the total of the bill gets to zero. There can be the various circumstances when your customers check out with zero subtotal. when the discount coupon code covers the full price of the product including free shipping then the customer gets a product with zero price. The admins can allow Zero Subtotal Checkout in Magento 2 for the specific customer groups based on their requirements.
Here is a complete tutorial for how to configure Zero Subtotal Checkout in Magento 2
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