Transactional emails act as an acknowledgement of the payment made by the customer on the store. The customer may feel like there is some issue with the transaction if the payment acknowledgement mail is not sent.
In the same way, the welcome mail sent to the on account creation act as an acknowledgement of the action, which also helps in building customer trust. However, many a times the Magento 2 store owners complain of the emails not being sent promptly by the Magento 2, which can deteriorate the experience.
If the same case is with your store, then you may require to make the transactional email being sent synchronous in Magento 2.
The default Magento 2 admin panel provides complete options to configure the sales email. The admin can set the sales emails to send them asynchronously or synchronously in Magento 2. Read the complete steps at : https://meetanshi.com/blog/make-transactional-email-being-sent-asynchronously-or-synchronously-in-magento-2/
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